Business Improvement · Books and Storytelling
The Follow-Up Is Part of the Fix
Broken Windows Management is as much about returning to employees with an answer as it is about spotting a problem.
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Books and Storytelling
The ideas and experiences behind Dr. Tom’s books.
Leadership · Books and Storytelling
Can a Leader Use a Mistake as a Teaching Story?
A candid story can help a team think clearly about decisions if the leader accepts responsibility and protects others.
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Purchasing and Suppliers · Books and Storytelling
Supplier Relationships Are Built Between Orders
The new purchasing edition treats suppliers as partners in solving problems, not only names on a bid sheet.
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Leadership · Books and Storytelling
What Navy Deck Plates Can Teach a Corporate Leader
A closer look at presence, responsibility, and learning from people across rank and role.
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Leadership · Books and Storytelling
Leadership Lessons From the Corporate Jungle and Navy Deck Plates
A personal collection of decisions and mistakes from military service, business, and teaching.
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Change and Transformation · Books and Storytelling
Jayson and the Corporate Argonauts: Change Needs a Crew
A Greek-inspired business fable about trust, communication, planning, and lasting organizational change.
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