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Process improvement / By Tom DePaoli

Kaizen Kreativity (Oops!)

A creative, human approach to process improvement.

Ideas for making Kaizen and other improvement events engaging and participatory.

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Kaizen Kreativity (Oops!) book cover

A place to begin

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For teams and facilitators looking for a creative, participatory approach to process improvement.

Reading themes

  • Walking and mapping the process
  • Listening to employees and customers
  • Simple improvements and engaging exercises

Kaizen Kreativity (Oops!)

Watch the presentation.

Book presentation / 3:26 Fullscreen available